Shipping policy
Welcome to Bharosa!
We're so excited to have you shop from us! It is of ULTIMATE priority for us to make sure you get your orders on time. Below is our shipping policy to set some expectations and answer any other questions you may have.
Domestic Shipping:
- Processing Time: Orders are typically processed within 1-3 business days.
- Shipping Methods: We offer standard and expedited shipping options through reputable carrier Quiqup.
- Delivery Time: Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery within 1-3 business days.
- Shipping Cost: Shipping cost is calculated based on the weight of your order and the shipping method chosen.
International Shipping:
- Availability: We ship worldwide. Please note, international shipping rates and delivery times vary by destination.
- Customs and Duties: Customers are responsible for any customs and duties imposed by their country's customs. We recommend checking with your local customs office for more information.
- Delivery Time: International shipping typically takes 7-21 business days, depending on the destination and customs processing.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress to your doorstep.
Lost or Damaged Items:
We take great care in packaging your order, but in the rare event that your package is lost or arrives damaged, please contact us immediately at contact@bharosabyheba.com. We will work with you to resolve the issue promptly, whether it's by replacing the damaged items or investigating the lost package.
Returns and Exchanges:
Unfortunately, we do not accommodate returns or refunds at the moment. However, if you need sizes exchanged please connect with us at contact@bharosabyheba.com.
Contact Us:
For any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact us at contact@bharosabyheba.com. Our team is here to ensure you have a wonderful shopping experience with Bharosa.